Muck Truk Privacy Policy
INTRODUCTION
At Muck Truk, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our septic services or visit our website. Please read this policy carefully. By using our services, you consent to the data practices described in this policy.
INFORMATION WE COLLECT
We may collect information about you in various ways:
Personal Information
- Contact Information: Name, address, email address, and phone number
- Service Information: Details about your septic system, service history, and property layout
- Payment Information: Credit card details, bank information, and billing address
- Communication Records: Records of calls, emails, text messages, and other communications with our team
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Pages visited and time spent
- Referring website
- Click patterns
Information from Third Parties
We may receive information about you from third parties such as:
- Real estate agents or home inspectors who refer our services
- Credit card processors and financial institutions
- Public databases
HOW WE USE YOUR INFORMATION
We may use your information for various purposes, including:
- Providing, maintaining, and improving our services
- Processing payments and sending invoices
- Communicating about scheduled services, maintenance reminders, and promotions
- Responding to your inquiries and providing customer support
- Analyzing usage patterns to improve our website and services
- Preventing fraudulent transactions and monitoring against theft
- Complying with legal obligations
DISCLOSURE OF YOUR INFORMATION
We may share your information with:
Service Providers
We may share your information with contractors, service providers, and other third parties we use to support our business operations.
Business Transfers
If Muck Truk is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information:
- To comply with any court order, law, or legal process
- To enforce our Terms of Service
- If we believe disclosure is necessary to protect our rights, your safety, or the safety of others
DATA SECURITY
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us.
YOUR CHOICES
Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may also contact us directly to opt out.
Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
CONTACT US
If you have questions about this Privacy Policy, please contact us at:
- Email: hello@mucktruk.com
- Phone: (309) 396-8015
- Mail: Muck Truk, Peoria, IL
Last Updated: March 10, 2025